Air India Express Flight 812 crashed in Mangalore, India, in 2010, killing 158 people. A recently released transcript of the cockpit voice recorder reveals the pilots’ disorientation and confusion in the crucial minutes leading up to the crash. The transcript details a series of miscommunications and errors as the pilots, Captain Zlatko Glusica and co-pilot H.S. Ahluwalia, struggled to land the Boeing 737-800.
The pilots debated the landing approach and altitude, expressing uncertainty and contradicting each other. The captain appeared to be fatigued and exhibited erratic behavior, while the co-pilot seemed hesitant to challenge his authority. They realized they were too high and attempted a hurried correction, which ultimately destabilized the aircraft.
The transcript illustrates a breakdown in crew resource management, with neither pilot effectively taking control to ensure a safe landing. Despite multiple warnings from the Enhanced Ground Proximity Warning System (EGPWS) indicating an impending crash, the pilots failed to execute a go-around maneuver. The final words captured on the recorder were sounds of impact, highlighting the tragic consequences of the pilots’ errors and the communication breakdown. The incident underscores the importance of clear communication, adherence to standard operating procedures, and effective crew resource management in aviation safety.
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